---
title: All my receipts are gone! What happened?
description: You may have accidentally used one of the social sign in accounts (Google or Facebook) and created another trial account in the process. Be sure to log in with the method you first used when creating
---

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# All my receipts are gone! What happened?

You may have accidentally used one of the social sign in accounts (Google or Facebook) and created another trial account in the process. Be sure to log in with the method you first used when creating the account. If this is not the case, please contact us at [support@itemizecorp.com](mailto:support@itemizecorp.com).

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